Resume for a promotion at your company
Applying internally is different. The people deciding already know your name, but they may not know the full range of what you've done. Your resume should fill in those gaps.
1. Aim it at the new role
Read the internal posting and write a summary that names the role and shows you already do parts of it.
2. Show results they might have missed
Managers rarely see everything. Projects you led, problems you solved, people you trained, and numbers you moved are all worth spelling out.
3. Show you already work at the next level
Covering for a supervisor, leading a project, or training new hires are strong evidence of readiness.
4. Use the company's own terms, carefully
Inside the company, internal names for systems and teams are fine because readers know them. Just avoid jargon that a new manager from another department might not.
5. Keep it short
One page is usually enough internally. Focus on your time at this company, and summarize earlier jobs briefly.
6. Pair it with a short note
A brief cover note or email to the hiring manager explaining why you want the role, and thanking your current manager for their support, goes a long way.
Fictional sample
Fictional sample: "Chris Nguyen" is made up. Every name, business, number and date below is invented to illustrate the advice. It isn't from a real customer.
Chris is a made-up customer service rep applying for team lead at the same company.
CHRIS NGUYEN · Internal applicant: Team Lead, Customer Care
Summary
Customer care representative for 4 years. Already covering team lead duties two days a week, including handling escalations and coaching new hires.
Highlights at Bright Path Utilities (fictional)
- Covered team lead shifts on Mondays and Fridays since 2025; handled escalations for a 10-person team.
- Wrote the quick-reference guide now used in new-hire training.
- Mentored 6 new representatives through their first month.
How we can help
We'll focus on your results and readiness for the next step, using only what you've told us. Go to the order form.
Prices
Flat prices with no add-ons or upsells. You always get a Word file you can edit and a PDF, at no extra charge.
| What you get | Price | Ready in |
|---|---|---|
| Resume refresh We rewrite and reformat your resume for the kind of job you want. Up to 2 rounds of changes. | $59 | 2 business days |
| Resume + cover letter The resume refresh, plus one cover letter for a specific job. | $79 | 2 business days |
| Cover letter only One letter for one job posting. Send us the posting and your resume. | $25 | 1 business day |
We'll email you a draft; pay only after you approve it. If it isn't right, tell us what to change. You owe nothing until you approve it.
An honest note: we use AI to help
We use AI writing tools to help draft and format your resume. A real person reads, checks and edits every page before it reaches you.
- We never make anything up: no invented jobs, dates, degrees, licenses or skills. If something is unclear, we ask you.
- We take out your phone number, email and street address before using any AI tool and put them back at the end.
- You can ask us to delete your information at any time. See our privacy note.
What we won't do
- We will never ask for passwords, PINs, bank or card numbers, or your Social Security number. Please don't send them. Anyone who asks you for these is not us.
- We don't log into job websites or accounts for you.
- We don't give legal, medical, or financial advice, and we don't make those decisions for you.
- We can't promise you'll get a job or an interview. Nobody honestly can.
Related guides: Thank-you note after an interview · How to make a reference list · Resume for a job fair
Want us to do it for you?
Email orders@scantoolmatch.com with your old resume (or a phone photo of it) and the kind of job you want. Rough notes are fine. We'll email you a draft within 2 business days; pay only after you approve it.